Residential Snow Removal Guidelines

a. Lawn Lovers is to perform service for all snowfalls with greater than 0.5cm of accumulation.

b. Snow to be removed from city sidewalks, walkways, entrances, driveways as well as other areas mutually agreed upon.

c. Complimentary salt as required for icy areas. Additional salt may be requested at an extra charge of $0.99/lb.

d. Lawn Lovers is to remove snow every 24 hours during continuous snowfall. Service may be reduced to 48-hour cycles during periods of extreme weather. Extreme weather can include but is not limited to the following: temperatures below -35 degrees Celsius with wind-chill, 15cm or more of snow accumulation, continuous snowfall for 5 days or more.

e. Lawn Lovers is to remove snow within 24 hours after the end of snowfall or specified by law (whichever is less).

f. Lawn Lovers will follow the official City of Calgary snow clock as a guideline for service. Standard work hours are 6am – 4pm, although these hours may be adjusted according to the City of Calgary snow clock and weather conditions at the time.

g. There must be 0.5cm of accumulation by 11am for same day service. If 0.5cm of accumulation is not reached by 11am, service will be completed the following day.

h. Lawn Lovers will comply with all federal, provincial, and local governmental laws, regulations, codes, and ordinances.

i. All work shall be completed in a workmanlike manner consistent with customary industry practices.

j. All fire hydrants must be kept free from snow and easily accessible in case of emergencies.

k. Lawn Lovers agrees to contact the owner if for some reason the entire Property cannot be completely serviced within 24 hours after the snow has stopped falling.

l. Lawn Lovers will provide its own employees with the equipment and supplies necessary to complete the services described.

m. Lawn Lovers will make visits to the property during periods of no precipitation to ensure the property is safe and complies with all laws and regulations.

n. Service does not include rainfall, windrows caused by snowplows, and accumulation resulting from non-precipitation factors (snow falling from roof or trees, wind blowing snow onto driveway, eavestroughs leaking and creating ice). Although if these events do occur, clients may reach out to Lawn Lovers, and we will make our best efforts to take care of it.

o. Lawn Lovers reserves the right to change these snow removal guidelines at any time. Any changes will be posted on our website and will be conveyed to clients through email.

Snow Removal Service in Calgary FAQ

Do your crews work every single day?

Yes, our crews work every day it snows, whether it is a weekend or weekday.

Do your crews use loud equipment?

Yes, we use an array of equipment such as shovels, backpack blowers, snow blowers, and more.

We never use loud equipment before 7am or after 9pm.

Can I pay less during months where it doesn’t snow as much?

No. We charge the same rate every month, no matter how much it snows. Some months there is more snowfall and other months there is less. During periods it doesn’t snow, we will still make consistent visits to apply salt to icy areas and ensure the property is safe.

Our team members are on call 24/7 to service your properties and rely on this income to pay their bills and feed their families.

Is there a contract? Can I cancel any time?

Yes, there is an agreement for snow removal services. This is to protect both us and you from liability in case someone is injured or property is damaged.

Snow removal services can be cancelled at any time, although we ask you provide us with your start and end dates ahead of time so we may plan accordingly.

How do I book my service online?

Most Lawn Lovers services can be booked online. Just simply add the item to your cart, and check out.

Once your order has been placed, we will contact you within 24-48 hours to schedule an appointment and outline the next steps!

Feel free to reach out if you have any unanswered questions!

If you’re looking for a company that can help you remove snow from your property, look no further than Lawn Lovers! We offer competitive rates on all of our services, as well as an extensive list of benefits that come with working with us. You’ll be able to count on us for any type of job—large or small—and we’ll always treat your property with care and professionalism.

Our team is always available to assist you with any questions or concerns you may have about our snow removal service in Calgary; please feel free to contact us today!